Our hiring process

A step-by-step guide to what happens when you apply, including how we assess applications, use AI, and support you throughout the process.
Have you found a role that feels right for you?

​​​​​​​We want your experience applying to QBE to feel clear, supportive, and confidence‑building from the very start.

Our hiring process is designed to help you put your best foot forward. We guide you through each step, share what to expect along the way, and make sure you know how decisions are made, so there are no surprises.

Before you apply, take a moment to review our guidance on spotting and avoiding employment scams, so you can apply safely and with confidence.

How to join QBE

We want you to feel confident about what happens when you apply for a role at QBE. This overview walks you through our recruitment process, so you know what to expect from the moment you apply through to the outcome.
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Apply online

Apply online with a few details to get started.
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Phone screening

If you’re shortlisted, we’ll arrange a time to call and evaluate your fit for the role.
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Interviews and assessments

You’ll be invited to interviews, and may also complete assessments, depending on the role.
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Offer and next steps

We’ll share the outcome and, if successful, support you in preparing to join QBE.
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.

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Step 1: Apply online

Apply online by sharing a few details about you and your experience. You can learn more about how we use AI in recruitment and how you can use AI when preparing an application.

Some roles may include a short online assessment.

Once submitted, we will confirm your application and invite you to create a candidate account to track progress and manage preferences.

If you’re waiting to hear from us, remember to check your Junk folder. To help make sure you don’t miss anything, add our email address to your safe sender list.
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OUR CORE VALUE

These are our six core values, and they guide and shape teh way we do business.

Step 2: Phone screening

Our recruitment team reviews applications in partnership with the hiring leader, focusing on those that best match the role requirements.

If shortlisted, we’ll contact you to arrange a screening call at a time that suits you and discuss any support you may need.

This is an opportunity to talk through the role, ask questions, and understand the next steps.
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.

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Step 3: Interviews and assessments

If you progress, we will invite you to one or more interviews and, and where relevant, additional assessments such as a video or psychometric assessment.

As well as meeting the hiring leader, you may meet people from the immediate and broader team. We will clearly explain what to expect so you can prepare with confidence.
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OUR CORE VALUE

These are our six core values, and they guide and shape teh way we do business.

Step 4: Offer and next steps

Once a decision is made, we will be in touch.

If successful, we will talk through the proposed offer, required background checks, and next steps to help you get ready to join QBE.

If the role is not the right match this time, we will let you know and invite you to join our Talent Community  to stay connected and hear about future opportunities at QBE.
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.
Adjustments and support

At QBE, we want every candidate to be able to perform at their best throughout our recruitment process. We recognise that everyone’s circumstances are different, and we’re committed to providing fair and accessible experiences for all.


If you require any adjustments or additional support at any stage of the process, we encourage you to let us know. These conversations are handled with care and confidentiality, and sharing your needs will not impact how your application is assessed.

Adjustments may include, but are not limited to:

  • Additional or extended breaks during interviews or assessments.
  • Flexible interview formats or timings.
  • Adjusting schedules to accommodate personal, cultural or religious commitments.
  • Providing information or materials in advance, where helpful.

This list is not exhaustive. If there is anything we can do to help set you up for success, please tell us - we’re here to support you.

If you would like to discuss adjustments, please email us before you apply, or contact your recruiter at any stage of the process.​​​​​​​